Question: Why Can’T I Log Into My BT Account?

How do I view my BT call history?

How can I see my recent calls and charges?Click on Billing & Usage, then Usage.You’ll be shown an overview of usage across all of your products, such as your phone line, broadband, TV and mobile.

You can see itemised information by clicking on See details.You’ll now see the itemised information..

How do I find my broadband username and password?

Right-click on your wireless network, then select “Properties” from the pop-up menu. Click the “Security” tab in the “Wireless Properties” window. Select the check box next to “Show characters” to reveal the broadband password in the “Network security key” box.

Is my BT email POP or IMAP?

To find out if you’re using IMAP or POP, open up your email program, highlight the mail account you want to find out about, then open its settings or properties. Look to see whether the Mail Server “type” is set to IMAP or POP.

Why is my BT Sport app not working?

If the app’s not working after you’ve downloaded it, try turning your device off and back on again. If this doesn’t work, try uninstalling the app and downloading it again. Why can’t I log into the BT Sport App on my smart TV, games console or connected device using my BT ID?

Why is my bt mail not working?

Most log in failures are because you’ve changed your password and forgotten to update all the devices and email programs you use to get your email. If we detect multiple failed log in attempts on your BT Email account, we’ll lock it to protect you and will ask you to change your password to make it secure again.

How do I find my BT login and password?

Your BT ID is the username and password you will need to access your BT account online and the My BT App. You’ll need a valid email address and your BT account number. You’ll find your BT account number in the top right corner on any bill we’ve sent you.

How can I find out my BT account number without a bill?

Please enter your BT phone number and postcode. You can also find your BT account number by logging in to My BT with your BT ID username and password. This needs to be the BT landline or BT mobile number for the account you added on the previous page.

How do I access my BT account?

How do I log into My BT? If you already have a BT ID, you just need to log in at It’s the quickest and easiest way to get your BT bill.

How do I access my old BT email account?

Start by logging in to My BT with your BT ID username and password. Next, click on Your package and then Inclusive extras. Now tap the BT Email link and then Manage BT Email. On the next page, you will be able to see all your BT email addresses.

How do I find my BT account number online?

Where do I find my BT account number?If you get your bill online, you can see your BT account number there. Just log into My BT using your username. Log into My BT >number to you. Get your account number by post >Log into My BT >Find out more about My BT app >

What is my BT PPPoE username and password?

Re: BT Broadband settings for 3rd party router? If you need to manually the enter the details, the PPPoE username is, you can leave the password blank.

Why does BT Mail not work on iPhone?

If you’re still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don’t use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.

Will my BT email stop working?

What happens if I close my BT email? You or any of the users linked to your account can link your email address to another BT Broadband account at any time. Until your broadband ends, you’ll still be able to use your email.

Why can’t I view my BT bill online?

You should have received an email inviting you to activate online billing. … If you haven’t received the email, don’t worry. We’ll send you a paper letter to check you’ve asked for it, and then automatically activate online billing for you. This process should take around five days.

How do I recover my BT email password?

Go to the forgotten password page. Enter your BT username, email address, or ID in the “Username” field | Click Continue. Enter your BT email address in the “Email name” field | Select your domain | Click Next. Follow the prompts to enter your security verification info and reset your password.