Question: How Do I Contact Cebu Pacific?

Is there a travel ban to Cebu?

Foreign passengers coming from the US, or those who have been to the USA within 14 days before travelling to the Philippines, shall be prohibited from entering the country through Mactan-Cebu International Airport (MCIA) starting 00:01 of January 3, 2021 until January 15, 2021..

How many times can I rebook my flight in Cebu Pacific?

two timesCEB Flexi enables travelers to rebook their flights up to two times, and up to (2) hours before departure. Fare difference may apply. Simply select the “CEB Flexi” add-on. They may use CEB Flexi to rebook their flights through the “Manage Booking” portal in the Cebu Pacific website (http://bit.ly/CEBmanageflight).

How can I refund my ticket from Cebu Pacific to NCOV?

Here’s how to do it.Visit the Cebu Pacific website: www.cebupacificair.com. … Enter your flight details: booking code and last name of any passenger. … On the dashboard, find the flight that you want a refund for. … On the next page, you will find four icons. … Choose the passengers for whom you want a refund.More items…

How much is the rebooking in Cebu Pacific?

Regular rebooking fees cost PHP1,500 to PHP2,800. In a statement on Wednesday, CEB announced that “Flexi” would be available starting October 22. Along with its roll-out, all CEB flights booked will also be non-refundable, the carrier added.

How much money is refunded on cancellation of flight ticket?

If you are booking a ticket for travel within, from, or to the United States, U.S. Department of Transportation (DOT) regulations state that you are entitled to a full refund on non-refundable tickets within 24 hours of booking as long as your flight is at least 7 days away—with no cancellation fee.

Who is the owner of Cebu Pacific?

JG Summit HoldingsCebu Pacific/Parent organizations

Can I refund my travel fund Cebu Pacific?

Yes. You can request to refund your Travel Fund, if ALL conditions below are met: Your flight was cancelled by Cebu Pacific starting March 15, 2020 to July 31, 2020. … Your Travel Fund remains unused after one (1) year validity.

Is Cebu Pacific Hotline toll free?

Our website www.cebupacificair.com. Our Call Center. Manila +632-8702-0888. Cebu +6332-230-8888….Lost Baggage.Website:https://www.cebupacificair.com/pages/guest-feedbackTelephone:1-855-5CEBPAC1 more row

How do I cancel a hold on Cebu Pacific?

Unpaid bookings will be automatically cancelled on the next day. Please call us at (02) 7020 888 for assistance.

Can I cancel a flight and get a refund?

If the airline cancels the flight, you’re entitled to a full cash refund. You can cancel a ticket essentially up until the day of travel, so there’s no sense in canceling early and paying a fee.

Is Cebu Pacific still operating?

Cebu Pacific and Cebgo intend to operate the following domestic flights until January 31, 2021. As the situation remains fluid, flight schedules may change at the last-minute, depending on government approvals. All other Cebu Pacific and Cebgo flights not mentioned above remain cancelled during this time.

Can I travel to Cebu now?

Under modified general community quarantine (MGCQ), travel to Cebu City is now allowed, but requirements to enter are at the discretion of the local government unit.

How do I call Cebu landline?

How To Call Cebu, PhilippinesDial 011 (the international access code)then dial 63 (the country code for Philippines)then dial 32 (the city code for Cebu)depending on your phone company, you may be able to finish by pressing #, which will connect the call more quickly.

How can I refund my ticket in Cebu Pacific?

How to request a refund onlineVisit the Cebu Pacific website: www.cebupacificair.com. … Enter your flight details: booking code and last name of any passenger. … On the dashboard, find the flight that you want a refund for. … On the next page, you will find four icons. … Choose the passengers for whom you want a refund.More items…

How can I rebook my flight cancellation in Cebu Pacific?

The fastest way to rebook or refund your flight is through the “Manage Booking” section of the Cebu Pacific website (www.cebupacificair.com). They may also reach us at +632 702 0888. We have been receiving a high volume of requests, and passengers may have had difficulty managing their bookings.